Are you a busy entrepreneur? Or maybe you haven’t quite started your own company but you’re like me - a small business junkie with a relentless business spirit and you LOVE the agility of leading small teams and building companies at early stages.
If you know all about wearing a million different hats everyday and feel like you are constantly on the brink of burnout, then my friend, this podcast is for you.
Welcome to Inbox Zero.
If we haven’t met yet, hi! I’m Bianca Lager, a recovering CEO and host of Inbox Zero. I’m also a LinkedIn Learning Instructor, a keynote speaker and a virtual trainer on platforms like Cornerstone's LMS. I teach busy entrepreneurs and small business leaders just like you the exact actions you need to take to get out of the weeds and get back to your life.
Through my new signature program, Executive Automations, I share with you the proven strategies to not just build, but successfully execute a business roadmap that will actually get results. This roadmap will streamline sustainable revenue growth without burning your team out and enhance team trust & performance so that you can finally achieve what truly matters: enjoying the high-quality life you’ve been seeking.
So let’s get started.
SPECIAL GUEST:
Valerie Trapunsky, CEO of ChatterBoss and author of Delegation Nation.
Chapters
00:00 Introduction to Chatterbox and Valerie's Journey
05:45 The Importance of Team Dynamics in Assistance
11:52 Chatterbox's Unique Approach to Virtual Assistance
18:04 The Role of AI in Delegation and Assistance
23:53 Balancing Work and Personal Life as an Entrepreneur
Podcast Recap: Building Success through Delegation, Human-Centric Leadership, and Time Mastery
In this episode, Bianca Lager sits down with Valerie Trapunzki, the founder and CEO of ChatterBoss, a leading virtual assistant service transforming how business owners streamline operations and avoid burnout. Valerie shares her journey from high-profile personal assistant to CEO, revealing insights on the power of team-based delegation and the importance of a human-centric approach in high-performing roles.
Key Takeaways:
Team-Based Delegation is Essential: Valerie emphasizes how high performers and business owners can benefit from a collaborative, multi-assistant model, which she has built into ChatterBoss’s structure. This model ensures each assistant brings complementary skills, allowing entrepreneurs to delegate more effectively.
Human-Centric Leadership Makes the Difference: Successful teams always have a “glue” person who values and prioritizes people. Valerie shares how essential it is for leaders to recognize and care for the individuals behind the tasks, which fosters resilience and reduces burnout.
Mastering Time through Intentional Constraints: Valerie discusses how entrepreneurs, especially parents, can maximize productivity by setting real time limits, allowing them to focus deeply on each area of their lives. She also reflects on the journey of learning to be “all-in” at work and at home, without guilt.
The episode also touches on leveraging AI tools as a supportive, rather than replacement, tool for assistants, underscoring ChatterBoss’s philosophy of maintaining the human touch in client support. Valerie offers an open invitation for entrepreneurs looking to reclaim their time and delegate more strategically, suggesting that a consultation with ChatterBoss can be a transformative first step.
To hear the full conversation, tune in to the podcast episode, and discover how to balance growth, delegation, and life’s demands as an entrepreneur!
P.S. Don’t forget to submit your own leadership and business questions at this link!
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